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I'm enrolled in a Wharton Online & Wall Street Prep Certificate Program and cannot access the program when I log in.
I'm enrolled in a Wharton Online & Wall Street Prep Certificate Program and cannot access the program when I log in.
Updated over a week ago

If you're enrolled in a Wharton Online & Wall Street Prep Certificate Program, you can access the Wharton Online platform in one of 2 ways:

  • Wharton Online users who do not also have a Wall Street Prep account will be taken directly to the Wharton Online Certificate Program on login.

  • Wharton Online users who ALSO have a Wall Street Prep account will be directed to an Account Switcher page on login, where they can choose which platform/program to log into.

If you are enrolled in a Wharton Online & Wall Street Prep program and do not see an Account Switcher page and are not taken directly to the program on login, please try the following:

  • Log out and then logging back in. This often resolves the issue by refreshing your access permissions.

  • When in the Wall Street Prep platform, hover over the user dropdown in the top left of the site's navigation bar. Those enrolled in a Wharton Online program will see a "Switch Account" option here.

  • Verify that the email you're using to sign into the program is the same email you used to purchase enrollment in the Wharton Online program.

If the above steps do not solve the problem, please contact support for further assistance.

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